Follett was a good company to work for to get experience. Existing aspen customers with current technical support are entitled to the 3. Destiny, aspen, and follett services work together to promote district success and student achievement. Educators around the world trust follett school solutions, inc. This organization primarily operates in the prepackaged software business industry within the business services sector. Learn more about our offerings the follett advantage. Scanned document school district of palm beach county. Rayna york, technical support sales development specialist, follett school solutions, mchenry, il rayna immediately responds to any phone call or email, is always positive and. Exploration and discovery can easily take place anywhere, anytime, with the help of technology. For technical issues dealing with your website, accelerator, and soda contact the product support center psc by phone 800 8729243 or email. Don fawcett at follett corporation contact details. Follett sales, customer service and technical support team granite school district 4323854 your follett sales team library and classroom materials software and. Were creating innovative products and services for you.
Access premium content and advanced functionsaccess product downloads and documentation. Any brochures price list warranty operation and service manual specification sheet white paper sds msds video installation instructions cleaning instructions technical bulletin seismic information case study installation services site survey installation, operation and service technical report service manual. Introduction this document defines the coverage included with your follett software company fsc. Followup training sessions are provided as necessary by either the follett library resources library service or technical support departments. Company fsc technical support agreement and describes guidelines that fsc uses.
Sign in to access customer information manage your account, get support, find. Follett software company in greenville, sc 864 420. Software technical support salaries 1 salaries reported. Access or use of certain additional or special features of destiny. Follett customers see benefits one year after sagebrush. As root cause analyst at follett software, it was my job to identify opportunities for improvement within technical support. For technical product issues, including howto procedures and error reporting. The follett classic bar codes are produced with folletts proprietary system.
Follett software releases new version of aspen student. Follett software company is located in greenville, south carolina. Follett software company shall remain the sole owner of all rights, title and interest, including s, in and to the destiny software. Follett educational products, services and technology. Follett k12 education technology, products, materials. Follett sales, customer service and technical support team. Samara drewe technical support engineer powerschool. This document defines the coverage included with your follett software. You now have an experienced sales representative, customer service representative and technical support contact for follett content, technology and. Working as a customer service representative at follett. Technical support guidelines for quick reference, please keep this document near your main workstation. To discuss a future order, please contact your sales rep or email. School library management system software follett destiny follett. Follett software company is the partner that over half of americas school districts trust to help them manage everything from library books to laptops.
How do i contact one search by the follett software. You are dealing with librarians day in and day out which for the most part they are very nice and caring. The software, scanners and labels are custom and prevent use of other scanners or bar codes with follett software. As always, if you have questions, or need assistance, feel free to contact follett technical support 7 days a week from 8 am to 8 pm or visit our website for the latest product information. In october 2010, follett software acquired x2 development corporation and its aspen student. The destiny hosted service provides centralized, webbased access to destiny without having to purchase servers, install and upgrade the application or provide technical.
How do i contact one search by the follett software company for. When you import a resource list, call numbers are automatically included for destiny discover. Trusted by more than 65,000 customers, destiny is the leading library management system for k12 schools worldwide. Congratulations follett values in action award quarterly. From digital content subscriptions that drive student achievement to supporting the life cycle of your. However, after more than 28 years as a follett customer, heupel was. One discovery interface destiny discover for students to access all your print. At follett software company, our goal is to ensure that destiny resource management solution delivers optimum performance for your school or district. Follett sales, customer service and technical support. Apply to desktop support technician, support specialist, entry level technician and more. While you or your local technical support person is on the computer with administrative privileges, follow the directions to set up the program to save inventory and circulation files in a location where. You now have an experienced sales representative, customer service representative and technical support contact for follett.
If it is not secure, contact follett technical support. Salary estimates are based on 17,392 salaries submitted anonymously to glassdoor. With destiny support, help is just a tollfree call away for your folletttrained staff members anywhere in the u. Emergency afterhours technical support monday friday. More k12 schools and districts use follett destiny library manager for managing. Follett higher education group campus retailer and wholesaler. Important information about covid19 and follett customer support.
Filter by location to see software technical support salaries in your area. Software installation server maintenance and support database backups product technical support software upgrades to ensure timely access to the newest product capabilities. Questions about your follett software customer number. Toll free telephone technical support for follett trained resources 2417 access to on line knowledge base unlimited email support access to recorded webbased. If you have not set up your titlewise profile before running an analysis, the following message displays. Sign in to access the follett customer portal and follett community. From digital content subscriptions that drive student achievement to supporting the life cycle of your educational tools, we can help you meet your technology goals. Board memo, follett destiny resource management software. Whether you run the library, classroom, school or district, new technologies will give your students a more interactive learning.
Follett software companys technical support policy. How to configure the scanner to read follett classic bar. Follett authorized service agent installation, maintenance and repair series specifications for ice transport tube installations. We love hearing from you, so please feel free to get in touch. Upload data securely for technical assistance or enhancement. Twitter facebook follett community software customer portal find your follett team contact us careers.
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